Product Warranty

CASEZING 6-MONTHS LIMITED WARRANTY (“LIMITED WARRANTY”)

CASEZING, Inc. Warrants Its Products (Collectively, The “Products”) Against Defects In Manufacturing, Material, Or Workmanship Under Normal Use And Service For Their Applicable Warranty Periods, Subject To Conditions Contained In This Limited Warranty. CASEZING Does Not Warrant, And Is Not Responsible For, Any Smartphone Or Other Device Made By Anyone Other Than CASEZING. This Limited Warranty Will Apply Only To Products Purchased From  CASEZING.COM.

WARRANTY PERIOD

The following warranty periods apply to the Products (each, a “Warranty Period”):

 

SOLE AND EXCLUSIVE REMEDY

If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by CASEZING no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, CASEZING will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been substantially returned to its original specifications; or (3) replace the Product with a Product that is the same or of a similar style to the Product customer returned to CASEZING under this Limited Warranty or a substitute equivalent to customer’s original purchased Product that may not be of like kind (depending on availability). CASEZING will make every effort to replace Limited Edition/Specialty Products or discontinued products but cannot guarantee their availability for replacement. Any CASEZING Limited Edition/Specialty Products or discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability. Replacement with the same color cannot be guaranteed. Replacement or repaired Products are warranted as above only for the remainder of the original applicable Warranty Period. In the event of a defect, these are customer’s sole and exclusive remedies. This Limited Warranty is extended only to the original end-use customer, and will not be extended to any other person or transferee.

WARRANTY PERIOD

Use of the Website. The Website is provided to you for your use subject to these Terms and Conditions. By using the Website you agree to be bound by (i) the Agreement (in particular, these Terms and Conditions) and (ii) the Instagram™ Terms and Conditions. Although we will normally only refuse use of the Website if these Terms and Conditions are violated, we reserve the right to refuse use of the Website to anyone for any reason at any time.

Registering a CASEZING Account. To register an account ("CASEZING Account") on the Website, you must be over thirteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided on registration by updating your personal details in order that we can communicate with you effectively. We reserve the right to refuse registration of any account name that violates a trademark or may mislead other users. In addition, by registering with CASEZING, you agree that we can use any of the address and/or contact method you provide to us (including information submitted when you place an order) for promotional purpose related to CASEZING.

EXCLUSIONS AND LIMITATIONS

Except for the remedies expressly set forth above or to the extent restricted or prohibited by applicable law, the entire risk as to the quality and performance of the Products is with the customer, and the customer assumes the entire cost of repair should the Products prove defective following their purchase. In addition to and without limiting the generality of the foregoing disclaimers, this Limited Warranty does not, under any circumstances, cover defects resulting from: normal wear and tear or otherwise due to the normal aging of the Product; cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in manufacturing, materials or workmanship; improper or unreasonable use or maintenance; failure to follow operating instructions; accident; excess moisture; insects; damage caused by accident, abuse, misuse, fire, lightning, earthquake, or other external cause; power surges; connections to improper voltage supply; unauthorized alteration or modification of original condition; damages caused by inadequate packing or shipping procedures; loss of, damage to or corruption of stored data; damages caused by use with non-CASEZING products; Products that require modification or adaptation to enable them to operate in any country other than the country for which they were designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications; and products purchased from unauthorized dealers that are not subject to CASEZING’s quality controls.

WARRANTY DISCLAIMERS

Except As Expressly Set Forth Above, Each Product Is Provided Solely On An “As Is” Basis And CASEZING Makes No Other Warranties Of Any Kind.
To The Maximum Extent Permitted By Applicable Law, CASEZING Specifically Disclaims And Excludes All Other Warranties, Whether Express, Implied Or Statutory, Including, Without Limitation, Any Implied Warranties Of Non-Infringement, Quiet Enjoyment, Merchantability Or Fitness For A Particular Purpose.
If Such Disclaimer Of Any Implied Warranty Is Not Permitted By Law, The Duration Of Such Implied Warranty Is Limited To The Duration Of The Warranty Period Applicable To The Product As Set Forth Above.
Some States, Provinces And Countries Do Not Allow Limitations On How Long An Implied Warranty Lasts, So The Above Limitation May Not Apply To Customer.
If Applicable Law Specifies A Minimum Warranty Period That Is Longer Than The Applicable Warranty Period Set Forth In This Limited Warranty, Then The Applicable Warranty Period For Products Subject To Such Applicable Law Will Be Conformed To The Minimum Period So Required.
This Limited Warranty Gives Customer Specific Legal Rights And Customer May Also Have Other Rights Which Vary From State To State And Province To Province And From Country To Country

LIMITATION OF LIABILITY

In No Event, Under Any Cause Of Action Or Theory Of Liability, Will CASEZING, Its Distributors, Or Suppliers Be Liable To Customer Or Any Third Party For Any Indirect, Incidental, Consequential, Special, Exemplary Or Punitive Damages, Of Any Nature Whatsoever, Arising Out Of The Use Of Or Inability To Use Any Product, Including, Without Limitation, Property Damage, Loss Of Value Of The Product Or Any Third Party Products That Are Used In Or With The Product, Or Loss Of Use Of The Product Or Any Third Party Products That Are Used In Or With The Product, Even If CASEZING Has Been Advised Of The Possibility Of Such Damages.
Without Limiting The Foregoing, Customer Understands And Agrees That CASEZING Has No Liability For Any Damage Or Destruction To Customer Electronics Devices Or Other Personal Property That Are Contained Inside Or Outside Products, Including, Without Limitation, Laptops, Smartphones, Cellular Phones, Or Other Handheld Devices, Or Any Loss Of Data Contained In The Foregoing Devices.

Notwithstanding Any Damages That Customer Might Incur For Any Reason Whatsoever (Including, Without Limitation, All Damages Referenced Herein And All Direct Or General Damages In Contract, Tort (Including Negligence) Or Otherwise), The Entire Aggregate Liability Of CASEZING And Any Of Its Distributors And/Or Suppliers Will Be Limited To The Amount Actually Paid By Customer For Any Product Giving Rise To Liability.
Some States, Provinces, Countries Do Not Allow The Exclusion Or Limitation Of Incidental Or Consequential Damages, So The Above Limitation Or Exclusion May Not Apply To Customer.
The Limitations Of Liability Set Forth Above Will Apply To The Maximum Extent Permitted Under Applicable Law.

 

WARRANTY CLAIM PROCESS

To submit a warranty claim, please email us at help@casezing.com. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period.
We may ask you to send us a photograph of your Product to validate the claim and, in some cases, we may ask that you return the product to CASEZING for inspection.
CASEZING reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim.

Support Contact. Should you have any enquiry regarding your purchase, you can reach us here.